5th Birthday Sale Terms and Condition
TNW 5th Birthday Sale - Terms & Conditions
1. Delivery Timeline: All orders will take 7-15 working days to be delivered. However, in some cases, due to unavoidable circumstances, delivery may take longer.
2. Customer Support: For any queries, please email us at care@thenaturalwash.com or send us a direct message on Instagram @thenaturalwash.
3. Payment Issue: If your payment is deducted but you do not receive a confirmation email, please reach out to us immediately using the contact details provided above along with screenshots.
4. Response Time: We strive to respond to all queries as quickly as possible. However, due to high traffic during the sale, our response time may be longer than usual. We appreciate your patience.
5. Order Issues: If you encounter any issues with your order after receiving it, please contact our customer care team using the provided details. We will address your concerns, though it may take longer than usual during this period. Your cooperation is appreciated.
6. Free Gifts: We are offering free gifts such as keychains, fridge magnets, pens, sticker sheets, pouches, and more in random orders during the sale.
7. Giveaway: We are running a giveaway worth ₹50 Lakhs during the sale. A total of 5000 customers will receive a TNW voucher worth ₹1000 each*.
8. International Trip Giveaway: An international trip giveaway will be announced at the end of the month. Eligibility is based on orders placed in September and successfully delivered.
9. Social Media Bonus: Customers who tag us in their stories or posts after receiving their products may receive additional freebies, selected at random.
1. Delivery Timeline: All orders will take 7-15 working days to be delivered. However, in some cases, due to unavoidable circumstances, delivery may take longer.
2. Customer Support: For any queries, please email us at care@thenaturalwash.com or send us a direct message on Instagram @thenaturalwash.
3. Payment Issue: If your payment is deducted but you do not receive a confirmation email, please reach out to us immediately using the contact details provided above along with screenshots.
4. Response Time: We strive to respond to all queries as quickly as possible. However, due to high traffic during the sale, our response time may be longer than usual. We appreciate your patience.
5. Order Issues: If you encounter any issues with your order after receiving it, please contact our customer care team using the provided details. We will address your concerns, though it may take longer than usual during this period. Your cooperation is appreciated.
6. Free Gifts: We are offering free gifts such as keychains, fridge magnets, pens, sticker sheets, pouches, and more in random orders during the sale.
7. Giveaway: We are running a giveaway worth ₹50 Lakhs during the sale. A total of 5000 customers will receive a TNW voucher worth ₹1000 each*.
8. International Trip Giveaway: An international trip giveaway will be announced at the end of the month. Eligibility is based on orders placed in September and successfully delivered.
9. Social Media Bonus: Customers who tag us in their stories or posts after receiving their products may receive additional freebies, selected at random.